If anyone from ID could please reply and help with an apparent issue with my upgrade, I'd appreciate it. The live chat was worse than useless and simply took up more time which I really don't have to spare.

Hi @Grysbal,I’m really sorry for the trouble you’ve had trying to get support,I know how frustrating that can be, especially when time is tight. I’m here to help.So I can look into the issue with your upgrade and get this resolved for you, please drop me a DM with your full name, phone number, and order number. Once I have that, I’ll check your account and give you a clear update on what’s happening.Lamiya

Help required from ID | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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