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New Contributor
July 15, 2026

hi, when i joined i was told i would receive a £35 voucher after 3 months?

  • July 15, 2026
  • 4 replies
  • 26 views

Hi, when I joined I was told I would receive a £35 voucher after 3 months? I have not received it.

    4 replies

    iD Mobile Employee
    July 15, 2026

    Hi ​@Gooners2015. 

    Thank you for your message.

    Could you please confirm whether you took out your plan directly with iD Mobile or through one of our third-party partners, such as Mobiles.co.uk, Carphone Warehouse, or MoneySavingExpert?

    If your order was placed through one of these partners, the promotional may have been offered by them rather than by iD Mobile. Also please confirm if it's a Currys or Amazon voucher?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    July 15, 2026

    Yes directly through id mobile, it was a £35 voucher I got told it was for new customers and can choose curry’s amazon or a voucher which can be used in various places which is the one I chose, thankyou

    New Contributor
    July 15, 2026

    I don’t mind just an Amazon one if easier

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 15, 2026

    Hi ​@Gooners2015.,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.