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Community Member
June 4, 2026

how can i change my plan

  • June 4, 2026
  • 1 reply
  • 9 views

Hi there is it posssible to change my plan after two weeks of signing up to it 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 4, 2026

    Hi ​@Zayzay,

     

    Thanks for getting in touch.

     

    Unfortunately, it isn't usually possible to change your plan just two weeks after signing up.

     

    The earliest point at which a plan can be changed depends on the type of plan you've taken out. In most cases, changes can only be made after a minimum period has passed, which can range from 1 to 6 months depending on the agreement.

     

    If you'd like to find out exactly when your plan becomes eligible for a change, we'd recommend contacting our Live Chat team who can check your specific account and advise further: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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