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Community Member
August 30, 2026
Question

How do i buy a SIM only deal will be applied to my existing account and not end up with another SIM card?

  • August 30, 2026
  • 1 reply
  • 11 views

How do i buy a SIM only deal will be applied to my existing account and not end up with another SIM card?

I already have a SIM deal and I'm logged in

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 5, 2026

    Hi ​@Crisss,

     

    Thanks for your post.

     

    If you're looking to move to a SIM-only plan on your existing iD Mobile account and keep your current number, we'd recommend contacting our Sales Team for assistance.

     

    They can review your account and advise on the available options to ensure you're making changes to your existing plan rather than taking out a separate new connection.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    They'll be happy to help you find the right SIM-only option and avoid accidentally ending up with an additional SIM or mobile number.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.