Can somebody advise please?
Answer
How do I get proof of purchase so I can claim my free gift?
Best answer by Tom
Hi
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Tom
+22Check your emails for your order documents?
Check your emails for your order documents?
Nope! Unfortunately It looks as though I have inadvertently deleted the order confirmation etc
Is there any way of getting a duplicate or downloading from the website?
+22If you purchased from iD probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I also require proof of purchase. This reponse does not give any direction for self service so asking in reaponse to the original question.
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