Skip to main content
Helpful Contributor
September 24, 2025
Question

How do I switch from PAYGO to a monthly plan?

  • September 24, 2025
  • 6 replies
  • 384 views

I currently have an iDMobile SIM only PAYGO account.  I’d like to switch to a monthly SIM only account.  Is there any simple way to do this?

    6 replies

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    It’s not possible to move from Pay as you Go (PAYG) to Pay Monthly or vice-versa. SIM cards can’t be converted from one type to the other. To move from PAYG to Pay Monthly, you’ll need to take out a new Pay Monthly plan with a new SIM. To move from Pay Monthly to PAYG, you’ll need to cancel your Pay Monthly plan and order a new PAYG SIM.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    chrisisbdAuthor
    Helpful Contributor
    September 25, 2025

    Presumably then I need to get the new (monthly) SIM and then ask for a PAC code for my existing SIM and transfer the number?

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    Presumably then I need to get the new (monthly) SIM and then ask for a PAC code for my existing SIM and transfer the number?

    You can’t port internally. You would have to transfer to another network PAYG SIM and then once ported request another PAC code and transfer back to iD. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    chrisisbdAuthor
    Helpful Contributor
    September 25, 2025

    They don’t make it easy do they! 

     

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    They don’t make it easy do they! 

     

    Pretty standard industry practice unfortunately. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 25, 2025

    Hi ​@chrisisbd  just to confirm the advice given by ​@MZone  is correct, but if you need any further support please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.