How do I switch from PAYGO to a monthly plan? | iD Mobile Community
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Question

How do I switch from PAYGO to a monthly plan?

  • September 24, 2025
  • 6 replies
  • 121 views

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I currently have an iDMobile SIM only PAYGO account.  I’d like to switch to a monthly SIM only account.  Is there any simple way to do this?

6 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • September 25, 2025

It’s not possible to move from Pay as you Go (PAYG) to Pay Monthly or vice-versa. SIM cards can’t be converted from one type to the other. To move from PAYG to Pay Monthly, you’ll need to take out a new Pay Monthly plan with a new SIM. To move from Pay Monthly to PAYG, you’ll need to cancel your Pay Monthly plan and order a new PAYG SIM.


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  • Author
  • Helpful Contributor
  • September 25, 2025

Presumably then I need to get the new (monthly) SIM and then ask for a PAC code for my existing SIM and transfer the number?


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • September 25, 2025

Presumably then I need to get the new (monthly) SIM and then ask for a PAC code for my existing SIM and transfer the number?

You can’t port internally. You would have to transfer to another network PAYG SIM and then once ported request another PAC code and transfer back to iD. 


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  • Author
  • Helpful Contributor
  • September 25, 2025

They don’t make it easy do they! 

 


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • September 25, 2025

They don’t make it easy do they! 

 

Pretty standard industry practice unfortunately. 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 25, 2025

Hi ​@chrisisbd  just to confirm the advice given by ​@MZone  is correct, but if you need any further support please let us know.