Skip to main content
Adam Barr
New Contributor
New Contributor
September 17, 2025
Question

How do I switch to a new iD Sim only plan when my contract ends

  • September 17, 2025
  • 11 replies
  • 1327 views

My 24 month contract ends on 25/10/25.  I will move to a Sim only plan and I have found a deal which will still keep me on iD mobile as my service provider. 

The new plan is not advertised on iD mobiles website as it is an offer via MoneySavingExpert website but deal ends on 26/10/2025..

 

By my reckoning I can inform you on 25/9/2025 ( 30 days ) of my intention not to continue my current plan.

If I stay with iD mobile I expect I don’t need to receive a new Sim card and If I sign up for the mentioned new Sim only deal does it automatically commence without the requirement to contact you to cancel my 24 month contract 29 days early ?

 

    11 replies

    iD Mobile Employee
    April 17, 2026

    Hi ​@Becsp4 

     

    If the app is not providing an option to upgrade, please call our Sales Team on 0800 049 0250 and they will be more than happy to assist you with this.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.