I want to look into upgrading but says I can’t since I don’t have a direct debit set up however I do have a direct debit set up
how do i upgrade my phone
+2Hi
We’re sorry to hear that you’re having issues placing your upgrade order.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
-Anneline
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