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Question

how do you make a complaint online

  • April 16, 2026
  • 1 reply
  • 3 views
M
Community Member

I been trying to find out how I can change my expired contract to a 24 months contract. It should be easily I want to switch to a 24 months contact 16 pounds a month unlimited data 

    1 reply

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@Matt10012.

     

    Thanks for your post.

     

    To change your expired contract and switch to a new 24-month plan, our Sales Team will be able to help you with the available options and get everything set up for you.

    You can reach them directly on 0800 049 0250 or via Live Chat here: https://www.idmobile.co.uk/live-chat.

     

    They’ll be able to guide you through the best deal for your needs and complete the switch for you.

     

    ~Marquerita

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