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New Contributor
September 4, 2026
Solved

how long to get order confirmation

  • September 4, 2026
  • 1 reply
  • 24 views

I ordered a new phone through upgrading my plan at 8:24am (Friday 4th September). I wanted to get it sorted as it says orders after Friday 8pm and before Monday 8pm will arrive Tuesday. I'll be leaving for the airport to a holiday Tuesday afternoon/evening so hoping the device will arrive before then given the time I ordered.

 

But so far no confirmation of the order being processed. I've got the acknowledgement email but wondering how long it typically takes as hopefully I'd like to get it Saturday-Monday to have it ready before my holiday.

 

Any help would be amazing :)

    Best answer by Bobeth_5

    Literally received the confirmation as soon as I submitted this topic haha. I guess about 4-5 hours depending on workload for systems and staff.

    1 reply

    Bobeth_5AuthorAnswer
    New Contributor
    September 4, 2026

    Literally received the confirmation as soon as I submitted this topic haha. I guess about 4-5 hours depending on workload for systems and staff.