Hi ​@Grutbutt65,

Thank you for reaching out to us.

Regarding your upgrade, you'll need to wait until your eligible upgrade date on the 30th, as upgrades are controlled by our system and cannot be processed before the date you've been given.

The good news is that waiting until your upgrade date has some benefits:

You'll have access to the full range of upgrade offers available to you at the time.
Any new handsets, deals or promotions that become available before your upgrade date may also be available to choose from.

Waiting until you're eligible ensures a smooth upgrade process with no early upgrade charges or restrictions.

Once the 30th arrives, you can check your upgrade options through the iD Mobile app, My Account online, or by contacting us and we'll be happy to help you find the best deal available.

We hope this helps, and we look forward to helping you upgrade soon!

Regards, 

Zubair

ID Mobile Social Media Team