Skip to main content
Community Member
Champ007
Community Member
October 19, 2026
Question

how to contact ID mobile customer service

I need to cancel my contract or need a new sim only plan 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 20, 2026

    Hi ​@Champ007,

     

    If you're looking to cancel your contract or move onto a SIM Only plan, our Live Chat team will be able to discuss the options available and help you choose the best one for your needs.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement