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Question

how to get an invoice fir a claim

  • June 11, 2026
  • 3 replies
  • 13 views
J
New Contributor

How do i obtain an invoice for my purchase, as im trting to claim for a tablet that was included in my deal?

    3 replies

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • June 11, 2026

    Hi ​@Jonboy1999,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    New Contributor
    • Psmithy89
    • New Contributor
    • June 11, 2026

    Same issue. Feels impossible to claim

    M
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Michael Z
    • iD Mobile Employee
    • June 12, 2026

    Hi ​@Psmithy89 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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