I currently have a sim only deal at £5 a month on id mobile. I've found a deal on carphone warehouse for a Google pixel 9a phone with sim on id mobile with unlimited data, texts, and minutes at 14.99 a month and £119 upfront payment for phone that I want to take. How can I take this deal and stay with id mobile while keeping my same phone number? I tried requesting a pacs code a but this doesn't work as I'm not changing mobile network. I would like to stay with id mobile on this new deal and phone but also keep my number. The equivalent deal as an upgrade on the id mobile app is 24.99 monthly with free handset which would be £5 more per month compared to the carphone warehouse deal when including the payment of the phone.

To take advantage of the deal and keep your existing number, you’d need to port-out and then port-in the number you want to keep, @Saturate.Port-out to a PAYG plan, with someone like ASDA Mobile, giffgaff, Lebara, etcetera.Once your number works with your new PAYG provider, port-back to iD to the iD account you want to keep.

Hey there @Saturate, we hope the kind advice from @andewhitewas able to help. You would indeed need to upgrade via the iD Mobile app/website to keep your number with us, or complete a triangle port, as advised above.Thanks,Tyler

how to keep my phone number when moving from sim only deal on id mobile to monthly contract with new phone on id mobile from offer on carphone warehouse

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