I am not satisfied with the new phone . | iD Mobile Community
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I am not satisfied with the new phone .

  • October 5, 2025
  • 4 replies
  • 27 views

J

 Hi,I am not satisfied with the new phone upgrade .

4 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • October 5, 2025

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 6, 2025

Hi ​@Mariusz78 

 

I’m sorry to hear this, what about it are you unhappy with?

 

How long ago did you make your purchase?

 

Tom


  • Author
  • New Contributor
  • October 7, 2025

Hello, my contract is finished and I'm looking to upgrade to the Samsung galaxy S25 FE but i find that the deal offered is not very good, as its nearly £10 more than before . Is there a better deal available? Otherwise I may have to look into other providers as the increase is very high. 


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  • iD Mobile Employee
  • October 7, 2025

Hello ​@Mariusz78 

 

Thank you for getting in touch. 

 

I am sorry to hear the offer is not suitable for you. 

To discuss this further, please reach out to our sales team directly on 0207 139 1397.

 

Thank you 

 

Natalie