I am trying to cancel my plan to go onto a SIM only plan but it won’t let me put my card details on because apparently they don’t match. If I can’t do it smoothly soon I’ll just cancel and go with someone else
i cant get my upgrade sim as my card dosnt match
+8Hi
I do apologise that you are unable to upgrade. Please contact our sales team via:
- Live chat
- Or via 0800 049 0250
They will be able to assist you with your upgrade.
Owethu
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