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Andy Ryder
Community Member
Andy Ryder
Community Member
September 18, 2026
Question

i continúe to teceive messages about being close to data limit

  • September 18, 2026
  • 1 reply
  • 8 views

i continúe to teceive messages about being close to  data limit BUT I HAVE UNLIMITED PLAN

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 18, 2026

    Hi ​@Andy Ryder 

     

    I'm sorry for the confusion caused by these messages.

    If you're on an unlimited data plan, you shouldn't need to worry about running out of data. Sometimes, usage alerts can still be triggered automatically based on certain thresholds, even when your plan includes unlimited data.

    To help us check this for you, please send us a private message via our socials (Facebook or Instagram)

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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