Community Member

i entering a competition but should not had

2 replies
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I entered a competition on the radio I entered once ok but the second time you billed me but had a message off the radio station stating couldn't receive the money so was not entered but the money still shows on my bill

WelshPaul

Platinum  Contributor

Many of these premium rate texts enter you automatically into some sort of enrolment agreement. You need to read the terms and conditions of the competition you originally entered and raise any issues you have with them.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Z

Zandile M

iD Mobile Employee

Hi @Gibbs1979

Thak you for getting in touch with us. I am so sorry to hear about the issue, please note that many of these premium rate texts enter you automatically into some sort of enrolment agreement. Since you are stating that radio confirm that they did not received the meniey please send us the private message so that we can have a look into your account to see if the sms went through.

Thank you,

Zandile

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.