i have come to the end of my pay monthly ID contract and want to simply go to a sim only contract with ID. do i just need to change my plan to make that happen?

Hi ​@Fruitcake2004,

Yes, if you've reached the end of your Pay Monthly contract and want to move to a SIM Only plan with iD Mobile, you can simply upgrade to a SIM Only deal. There's no need to cancel your current plan or get a new SIM.

You can either contact our Sales team via Live Chat or follow these steps in the iD Mobile app:

1. From the dashboard, scroll down and tap on "View all upgrade deals".
2. On the next page, select "SIM Only deals".
3. Scroll down and tap "Choose this plan" next to the plan you'd like.
4. Tap "Continue" and follow the on-screen steps. A card verification will be required.
5. Once completed, tap "Place order".
6. You'll receive an order reference number confirming the upgrade.

If you don't see any SIM Only options, please contact our Sales team via Live Chat for assistance: https://www.idmobile.co.uk/live-chat 

Regards,

Gemma M
The iD Mobile Social Media Team