Hi ​@DoomDad, 

I’m sorry for the confusion I understand you’ll want to know when your number is due to transfer over.

Once you provide a PAC code, the transfer date is normally confirmed during the order process or sent via confirmation email/SMS. If you can’t see it, we can definitely check this for you.

I’ve just sent you a private message to help get this sorted and confirm your transfer date.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I’ll speak to you there.

Thanks, 

Owethu