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Community Member
Hwfarid
Community Member
September 26, 2026
Question

i have not recieved my confirmation email

  • September 26, 2026
  • 1 reply
  • 17 views

I placed an order with you and have not yet received an email confirmation I received a text message saying the order has been processed and that I will receive and email I have not yet received that email 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 28, 2026

    Hi ​@Hwfarid,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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