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Community Member
October 20, 2026

I have started a new plan and its wrong

Hello. 
 

I have signed up for a new plan which I assumed was rolling contract but can now see it’s 24 month and want a rolling contract. Can you assist?

 

Many thanks,

 

Patrick

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
October 22, 2026

Hi ​@Patrick Haverty,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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