I have tried and not able to send a private message to a ID mobile employee. | iD Mobile Community
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Question

I have tried and not able to send a private message to a ID mobile employee.

  • January 7, 2026
  • 2 replies
  • 12 views

Hi

I have got a reply from ID mobile employee and asked me to send a private message to that ID mobile employee. I have tried and not able to send a private message. An error message said I cannot send a private message.

 

Please helps.

 

Kind regards

2 replies

  • Author
  • New Contributor
  • January 7, 2026

Plz closed. Resolved


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • January 8, 2026

Hi ​@Hblee2083 

 

I am so sorry to hear of any issues you faced, however I am glad to hear that the issue has been resolved, if you require any further assistance in the future, please do not hesitate to get back in touch. We’re happy to help!

 

Regards,

 

Gemma M

The iD Mobile Social Media Team