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i have upgrade with ID mobile and kept the same sim will my number stay the same please

  • June 6, 2026
  • 2 replies
  • 59 views

I have upgraded with ID mobile and have the same SIM, will I keep the same number 

Best answer by Decembersangel72

Hi ​@Teepee1979 

Yes, you will keep your number, but only if you process an official upgrade of your existing contract rather than purchasing a brand new plan independently. iD Mobile does not allow you to transfer numbers internally between two separate, active accounts
https://www.idmobile.co.uk/upgrades!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]-->


Hope this helps x
 

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Teepee1979 

Yes, you will keep your number, but only if you process an official upgrade of your existing contract rather than purchasing a brand new plan independently. iD Mobile does not allow you to transfer numbers internally between two separate, active accounts
https://www.idmobile.co.uk/upgrades!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]-->


Hope this helps x
 


Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • June 8, 2026

Hi ​@Teepee1979,

 

Yes, in most cases, if you’ve upgraded with iD Mobile and kept the same SIM, you’ll keep the same phone number.

An upgrade is just a change of handset/plan, so your number stays linked to your existing account.

 

You can also confirm by:

Calling someone and asking what number shows
Or checking in Settings → About Phone → My Number
 

Lamiya