Skip to main content
Question

I'm done with ID mobile, ruined by strict internal policies.

  • August 19, 2026
  • 1 reply
  • 0 views

What is going on with ID Mobile?

Being a customer with them for around 7 years now over different sim only plans and different contracts.

Just went to sign up to a sim only e-sim to be told I failed checks.

Does paying a bill on time and NEVER EVER missing a single payment count? 

ID mobile is getting worse for customer service so goodbye ID mobile, you don’t want my money don’t have it then.  You are ruining your company from inside to out.

Spoke to customer service who basically told me tuff, bye.

I’ll take my custom else where.

1 reply

  • Author
  • New Contributor
  • August 19, 2026

This like like saying, I’ve been paying rent on a house at £2000 per month for the last 20 years but a mortgage will only cost me £500 per month moving forward but was still declined.

What is going on in the UK? 🤣

Shocking.