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i need support with upgrading

  • November 25, 2025
  • 3 replies
  • 74 views
O
Community Member

I want to speak to a customer advisor about upgrading my contract hi

    3 replies

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • November 25, 2025

    Hi ​@Olivia Lamb 

     

    I am so sorry to hear that you are facing issues regarding your upgrade. Kindly note that you are able to get in touch with our sales agents either by Live Chat (https://www.idmobile.co.uk/live-chat) or call them on 0800 049 0250, and they will be happy to help you with your upgrade. 

     

    Regards,

     

    Gemma 

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • November 25, 2025

    ​@Olivia Lamb  You can call sale's on +44 20 7139 1397 Mon to Fri 9am to 6pm and weekends.

     

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • November 25, 2025

    Hi ​@Olivia Lamb 

     

    Please contact those details in terms of assisting you with the upgrade and thank you ​@JoeKing for the information.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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