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i need support with upgrading

  • November 25, 2025
  • 3 replies
  • 32 views

I want to speak to a customer advisor about upgrading my contract hi

3 replies

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  • iD Mobile Employee
  • November 25, 2025

Hi ​@Olivia Lamb 

 

I am so sorry to hear that you are facing issues regarding your upgrade. Kindly note that you are able to get in touch with our sales agents either by Live Chat (https://www.idmobile.co.uk/live-chat) or call them on 0800 049 0250, and they will be happy to help you with your upgrade. 

 

Regards,

 

Gemma 

The iD Mobile Social Media Team


JoeKing
Silver Contributor
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  • Silver Contributor
  • November 25, 2025

@Olivia Lamb  You can call sale's on +44 20 7139 1397 Mon to Fri 9am to 6pm and weekends.

 

 

Joe


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  • iD Mobile Employee
  • November 25, 2025

Hi ​@Olivia Lamb 

 

Please contact those details in terms of assisting you with the upgrade and thank you ​@JoeKing for the information.

 

Michael Z