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Community Member
November 25, 2025

i need support with upgrading

  • November 25, 2025
  • 3 replies
  • 423 views

I want to speak to a customer advisor about upgrading my contract hi

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    November 25, 2025

    Hi ​@Olivia Lamb 

     

    I am so sorry to hear that you are facing issues regarding your upgrade. Kindly note that you are able to get in touch with our sales agents either by Live Chat (https://www.idmobile.co.uk/live-chat) or call them on 0800 049 0250, and they will be happy to help you with your upgrade. 

     

    Regards,

     

    Gemma 

    The iD Mobile Social Media Team

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    JoeKing
    Silver Contributor
    Silver Contributor
    November 25, 2025

    @Olivia Lamb  You can call sale's on +44 20 7139 1397 Mon to Fri 9am to 6pm and weekends.

     

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    iD Mobile Employee
    November 25, 2025

    Hi ​@Olivia Lamb 

     

    Please contact those details in terms of assisting you with the upgrade and thank you ​@JoeKing for the information.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.