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Community Member
amandagreen
Community Member
July 7, 2026
Question

i need to add email to account to upgrade. dont know how to

  • July 7, 2026
  • 1 reply
  • 22 views

Trying to upgrade my package but it's won't allow me to check out. Says I've no email on the account but you have my email it's how I log in. How do I progress or add email details to correct place 

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    July 8, 2026

    Hi ​@amandagreen 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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