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Question

I need tracking information so i can track my phone

  • April 30, 2026
  • 1 reply
  • 8 views
L
Community Member

Hi I'm hoping you can help,

I ordered a phone from id mobile yesterday but it had the wrong email, ive changed it now but I won't be able to get the tracking for it. 

Could you please send the tracking information to my new email so I can track my phone please.

Thank you

Lauren 

 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 30, 2026

    Hi ​@Lauren90 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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