i upgraded on sat and still no dispatch email 48 hours later

Can somebody please advise on how long it takes sometimes for orders to be processed on upgrades if it’s been over two days do I worry?

iD Mobile Employee

Hi @Missmeow,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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