Community Member

i upgraded our phone but i havent received anything

Good afternoon

we upgraded our phone and money has been taken out of the bank on the 17th August but I still haven't received our phone ?

iD Mobile Employee

Hi @Danielrwaters,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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