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Community Member
Emilybemily
Community Member
October 1, 2026

I want a sim only upgrade

Hi, I don't want to upgrade my phone but I'd like to upgrade to a SIM only contract and keep my phone number. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 2, 2026

    Hi ​@Emilybemily,

     

    Thanks for getting in touch.

     

    If you’d like to move from your current phone contract to a SIM-only plan while keeping your existing number, please contact our Sales Team via Live Chat. They’ll be able to check your eligibility and the SIM-only options available to you.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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