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Question

i want to apeak to someone in id LiveChat keeps getting disconnected

  • August 31, 2025
  • 1 reply
  • 38 views
S
Community Member

I have 5 accounts which are now out of contract and I want to sort out upgrades. I spent 2 hrs on live chat yesterday and got disconnected 3 times and got only half way through sorting out 1 account..This is hugely frustrating. Staff are multiple chats at one time and the whole process takes ages. I would like a phone number or email address please so I can sort it all.out. thank you

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 3, 2025

    Hey there ​@Sally.cox3532, please call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

     

    Thanks,

    Tyler

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