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Community Member
Oct 20, 2026 12:53 PM UTC

i want to change to the 18 pro max

I want to change my handset 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 21, 2026 6:58 AM UTC

    Hi ​@Joannag1989,

     

    If you're looking to move to an iPhone 18 Pro Max, there are a couple of options depending on your current situation.

     

    If you've recently taken an iPhone 18 model and wish to exchange it for an iPhone 18 Pro Max, the device would need to be returned to the Currys store where it was purchased. Due to the size of the battery, the store will need to handle the return process and can discuss the available options with you from there.

     

    Alternatively, if you'd simply like to discuss upgrading to the iPhone 18 Pro Max, please contact our Sales team or Customer Service team via Live Chat, and they'll be happy to review the options available on your account.

     

    https://www.idmobile.co.uk/live-chat


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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