Hi ​@richy1978.

Thank you for your post. I am sorry to hear you’re looking for a call back.

At the moment, our customer service support is handled via written channels so we’re unable to offer inbound or outbound calls for general queries. However, we’ll be more than happy to help you quickly through:

Live Chat: https://www.idmobile.co.uk/live-chat
Social media (Facebook or Instagram)
Email: socialqueries@idmobile.co.uk

If your query is specifically regarding a sales or new order, you can also contact our sales team directly on 0800 049 0250.

We’re here to help and will make sure your query is looked into as quickly as possible.

Thanks,

Marquerita

The iD Mobile Team