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Question

iD Mobile Contract Ended – Remove Handset Cost and Switch to SIM-Only

  • July 27, 2026
  • 1 reply
  • 6 views
C
Community Member

Hi, my minimum term ends today. I own the handset now, so please remove any device charges from my bill. I'd like to switch to a SIM-only or monthly rolling plan and keep my number. If keeping my current allowances isn't possible, please advise the cheapest suitable option. Thanks.

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • July 28, 2026

    Hi ​@Chris Tab 

     

    Thank you for the message. Kindly be advised that we'll need to process an upgrade for you. You can contact our Sales team on 0800 049 0250 or via Live Chat at https://www.idmobile.co.uk/live-chat.

     

    -Michael Z

     

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