Skip to main content
Community Member
Charlotte Amy
Community Member
October 14, 2025

ID phone contract to sum only

Hi

Rather then upgrade my ID phone contract I chose a sim only monthly contract instead.  How do I move my existing number WITH ID mobile to a new sim only monthly contract sim still with ID mobile please?

 

Thank you in advance

    This topic has been closed for replies.

    1 reply

    Tom
    iD Mobile Employee
    Tom
    iD Mobile Employee
    October 15, 2025

    Hi ​@Charlotte Amy 

     

    It isn’t possible to move a number over from one iD Mobile plan to another iD Mobile plan.

     

    In the case of wanting to retain a number but change plan, we’d recommend an upgrade or plan change.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement