So have 2 contracts with ID mobile but I can only view 1plan . I want to change the one that,I can't to a sim only contract. I have tried tge ID mobile chat but have got anywhere.
Is there a human I can speak to please? I'm getting rather frustrated.
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Zandile M
The iD Mobile Team
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Zandile M
The iD Mobile Team
I have response 7 hours ago and nothing. This is very frustrating. I promise if this is not resolved within the next 48 hours , I will be taking further action.
+1Hi
I’m sorry you still haven’t been sorted out. If you need a faster response, you can contact our live chat team here: https://www.idmobile.co.uk/live-chat and say, “speak to a human” or “agent.”
Kind regards,
Tashnieka
The iD Mobile Team
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