I've got a upgrade coming very soon and wondering if can upgrade my id contract via carphone warehouse as the prices are alot better than id so wondering if can do this either in store or online as I'd told me on live chat can only upgrade via their website but carphone warehouse clearly has id upgrades on there so all very confusing

Hey there @Stevethewolfman, thank you for reaching out.You can indeed upgrade via Carphone Warehouse, so long as you’re logged in, and next to the order, it states “UPGRADE”. If it does not state upgrade, or you’re not logged in, then it would not be an upgrade, it’d be a completely new plan.If you need assistance, you can always call our sales team on02071391397 between 9am-6pm, Monday-Friday.Thank you,Tyler

I’m currently with id my iPhone is 15 pro I am eligible to upgrade only next year what should I do to buy new phone

Id upgrade through carphone warehouse

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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