Community Member

if i was to upgrade my phone now do i have to use it straight away

Forum|Forum|29 days ago
September 2, 2026
1 reply
13 views

If i was to upgrade today, do i have to use it straight away

Upgrade

Hosai W

iD Mobile Employee

Hi @KAY-THEO

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the issues you are facing.

If you do a handset upgrade you would not need to use the handset immediately however you will still be charged based off the new plan as the plan is active.

Thanks,
Hosai

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