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Community Member
September 2, 2026

if i was to upgrade my phone now do i have to use it straight away

  • September 2, 2026
  • 1 reply
  • 8 views

If i was to upgrade today, do i have to use it straight away

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@KAY-THEO 


Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the issues you are facing.

If you do a handset upgrade you would not need to use the handset immediately however you will still be charged based off the new plan as the plan is active.   

Thanks,
Hosai

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