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Community Member
September 17, 2026
Question

im looking to ipgrade sim only but its shows more expencive deal than online deals

Hello, I'm looking for upgrade for sim only and its shows £12 for 100gb data but then I checked on line its only £9 for 120gb

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 19, 2026

    Hi ​@Dindin,

     

    I can understand why you're questioning the difference when you've found a better SIM-only deal online.

     

    We'd recommend contacting our Sales Team to see what SIM-only upgrade options are available on your existing account and whether they can offer something better suited to your needs.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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