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Community Member
September 2, 2026
Question

information

  • September 2, 2026
  • 1 reply
  • 10 views

Hello i was wondering why haven't money been taken out of my bank or in pending and I got a email thank you for your order

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@Ryanevans1997 

Thank you so much for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the order issues you are facing.

In order to look into this, you would need to contact us on our customer service platforms like our live chat or privately here on community: Live Chat Support | iD Mobile Network.

Thanks,
Hosai

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