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Question

its been a week nearly simce my order was processed

  • May 23, 2026
  • 1 reply
  • 3 views
E
Community Member

I have placed a order with my new upgrade phone nearly a week ago it says 

The wait is almost over - your order has now been processed! You'll receive an email once your order has been dispatched

when will this email come to me? Saying it’s going to be delivered 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 23, 2026

    Hi ​@Ehunter 

     

    It would be best to contact our Sales Team on 0800 049 0250, as they will be able to assist you with your order and ensure everything is sorted for you.

     

    -Michael Z

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