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Lilly21
New Contributor
August 25, 2026
Solved

ive just upgraded to an S26

I’ve just upgraded over the weekend and need to know how to claim the free Samsung watch 

    Gemma M
    Gemma MAnswer
    iD Mobile Employee
    August 27, 2026

    Hi ​@Lilly21,

     

    Thanks for your post.

     

    You can find information about claiming promotional offers on our website here: https://www.idmobile.co.uk/claim-your-offer

     

    For the Samsung Galaxy Watch8 promotion, claims must be submitted by 04/11/2026 at 23:59 via Samsung's claims portal: https://samsungoffers.claims/BacktoSchool2026 and is available between: 19/08/2026 - 06/10/2026 or until stocks last.

     

    Before submitting your claim, please make sure you have any required proof of purchase and documentation to hand.

     

    It's also worth noting that if the qualifying handset purchase is returned, the Samsung Galaxy Watch8 must also be returned in line with the promotion terms and conditions.

     

    I hope this helps, and enjoy your new phone and watch.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    August 27, 2026

    Hi ​@Lilly21,

     

    Thanks for your post.

     

    You can find information about claiming promotional offers on our website here: https://www.idmobile.co.uk/claim-your-offer

     

    For the Samsung Galaxy Watch8 promotion, claims must be submitted by 04/11/2026 at 23:59 via Samsung's claims portal: https://samsungoffers.claims/BacktoSchool2026 and is available between: 19/08/2026 - 06/10/2026 or until stocks last.

     

    Before submitting your claim, please make sure you have any required proof of purchase and documentation to hand.

     

    It's also worth noting that if the qualifying handset purchase is returned, the Samsung Galaxy Watch8 must also be returned in line with the promotion terms and conditions.

     

    I hope this helps, and enjoy your new phone and watch.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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