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keep mobile number

  • April 16, 2026
  • 1 reply
  • 3 views
M
Community Member

I've just received my new handset, but had selected to keep my current phone number. Does it take time to change? I have a pack number but unsure how to send it over

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@Mrscja 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

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