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Community Member
September 21, 2026
Question

Lost access to email for my id mobile account and cant retrieve password

  • September 21, 2026
  • 0 replies
  • 4 views

I currently have an iPhone 11, I want to upgrade to iPhone 17. My brother used his email to open mi id mobile account because he bought the phone for me but he’s lost access to the email and I forgot my password. I pay my bills myself using my card but I can’t log in to my account to upgrade my iPhone to 17. What can I do?