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TheDon79
New Contributor
September 8, 2026

make a complaintbas its impossible to get on live chat

  • September 8, 2026
  • 1 reply
  • 9 views

Arrrggh!

Why cant I just talk to a human.  I have attended very simple request I need an email for proof of purchase.  I do not have one and I've checked my junk and spam.  PLEASE RESEND IT SO I CAN CLAIM A FREE GIFT!

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 15, 2026

    Hi ​@TheDon79,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?


    We look forward to hearing from you.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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