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moving to Guernsey

Forum|Forum|2 months ago
November 18, 2025
3 replies
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paul.fletcher1973
New Contributor

Can I continue using ID mobile if I move to Guernsey?

Best answer by andewhite

Okay @paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.

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andewhite
Platinum  Contributor
Answer
Forum|Forum|2 months ago
November 20, 2025

Okay @paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.

Forum member (non-iD).

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paul.fletcher1973
Author
New Contributor
Forum|Forum|2 months ago
November 20, 2025

Thanks much appreciated.

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Anneline M
iD Mobile Employee
Forum|Forum|2 months ago
November 20, 2025

Hi @paul.fletcher1973,

Thank you so much for answering @paul.fletcher1973’s question, @andewhite.

This is correct. Our Roam Free feature is available to our UK resident customers who travel occasionally, rather than those living abroad. If over a 4-month period you spend 63 days or more in our free roaming destinations, you will be subject to further charges.

For more information on this you may follow this link: https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Should you require further assistance please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d be happy to assist you!

Thanks,

Anneline