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moving to Guernsey

  • November 18, 2025
  • 3 replies
  • 25 views

Can I continue using ID mobile if I move to Guernsey? 

Best answer by andewhite

Okay ​@paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.

3 replies

andewhite
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  • November 20, 2025

Okay ​@paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.


Thanks much appreciated. 


  • Active Contributor
  • November 20, 2025

Hi ​@paul.fletcher1973,

Thank you so much ​for answering ​@paul.fletcher1973’s question, ​@andewhite

 

This is correct. Our Roam Free feature is available to our UK resident customers who travel occasionally, rather than those living abroad. If over a 4-month period you spend 63 days or more in our free roaming destinations, you will be subject to further charges.

For more information on this you may follow this link: https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Should you require further assistance please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d be happy to assist you!

 

Thanks,

Anneline