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New Contributor
November 18, 2025
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moving to Guernsey

  • November 18, 2025
  • 3 replies
  • 94 views

Can I continue using ID mobile if I move to Guernsey? 

    Best answer by andewhite

    Okay ​@paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.

    3 replies

    andewhite
    Platinum 
Contributor
    andewhiteAnswer
    Platinum 
Contributor
    November 20, 2025

    Okay ​@paul.fletcher1973, you could continue using iD in Guernsey, but the inclusive roaming product feature for your iD plan would be withdrawn if you didn’t use your iD SIM in mainland UK more frequently than in Guernsey, in any given 4-month period.

    Forum member (non-iD).
    New Contributor
    November 20, 2025

    Thanks much appreciated. 

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    November 20, 2025

    Hi ​@paul.fletcher1973,

    Thank you so much ​for answering ​@paul.fletcher1973’s question, ​@andewhite

     

    This is correct. Our Roam Free feature is available to our UK resident customers who travel occasionally, rather than those living abroad. If over a 4-month period you spend 63 days or more in our free roaming destinations, you will be subject to further charges.

    For more information on this you may follow this link: https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

     

    Should you require further assistance please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d be happy to assist you!

     

    Thanks,

    Anneline