Community Member

Question

my number has not been transferred still

Forum|Forum|3 months ago
June 8, 2026
1 reply
33 views

Please help. I chose a day to transfer my old number to my new contract with id mobile and waited on the day, having given you the PAC code a few days earlier than the scheduled swap over. Nothing happened on a Friday so I assumed it would be today but still the idmobile number on the idmobile esim I've purchased. Pls help.

switching

iD Mobile Employee

Hi @LilacT,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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