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New Contributor
September 13, 2026

need new pac code generated

  • September 13, 2026
  • 3 replies
  • 37 views

The pac code provided is not working. My new network provider has requested a new code as the current one is not importing.

    3 replies

    iD Mobile Employee
    September 14, 2026

    Hi ​@Kv1993,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kv1993Author
    New Contributor
    September 14, 2026

    I have checked my inbox there is no private message

    iD Mobile Employee
    September 15, 2026

    Hi ​@Kv1993.

     

    Can you please request a new PAC from our team by contacting our Live Chat team directly via https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.