You might want to remove your personal email address from that screenshot.

Hi ​@Leon1987 

Thank you for getting in touch with us.

For your security and privacy, please remove any personal information that you have posted on this platform, as this is a public forum. Sharing personal details publicly could put your information at risk of falling into the wrong hands.

Once the personal information has been removed, please contact us through a secure channel, Facebook or Instagram.

Thank you,

Zandile M

The iD Mobile Team 

How do I do that ? 

Hi ​@Leon1987.

Thank you for your post. 

To protect your privacy, could you please edit your post and remove your email address?

Alternatively, you can delete the post and create a new one explaining what you need help with, without including any private information.

Thanks,

Marquerita

The iD Mobile Team